Contacts, Resources and Further Information

Please be aware that the web-links provided below work at the time of publishing but may have changed since then.

 

Contact Us:

If you have any questions or comments on this policy or our collection and use of your information, they can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. or addressed to Data Protection, Centre for Alternative Technology, Llwyngwern Quarry, Machynlleth, Powys, SY20 9AZ.

123 Form Builder

We use 123 Form Builder as a provider of many of the forms on our website. We outline when we use them in the “Who will it be shared with and why?” sections of this Privacy Notice.

123 Form Builder receives the information you input into our forms and holds it on their cloud service for us to access. Their privacy policy can be found below.

Website: https://www.123formbuilder.com/privacy.html

Anevay

Anevay are a manufacturer of some of the outdoor technologies and stoves that we sell online and through our mail-order service. We may provide them with your information so they can send you your order directly.

Website: https://www.anevaystoves.com/privacy/

Anu

Anu Internet Services host our website servers which will hold information on Short Courses bookings. These secure servers are based in Amsterdam and are beholden to GDPR.

Bing Webmaster Tools

Bing Webmaster Tools is one of the web analytics services we use to measure the success of our website and media campaigns.

Website: https://www.bing.com/toolbox/webmaster

Checkfront

Checkfront is one of the online booking systems we use on our website. You can find out more about how they use data at the following link: https://www.checkfront.com/gdpr

DWP - Department of Work and Pensions

We are sometimes required by law to provide information to the Department for Work and Pensions relating to payroll.

Website: https://www.gov.uk/government/organisations/department-for-work-pensions

Gardening Works

Gardening Works are a manufacturer of some of the products that we sell online and through our mail-order service. We may provide them with your information so they can send you your order directly.

Website: https://www.gardeningworks.co.uk/privacy-policy.html

Google Analytics

Google Analytics is one of the web analytics services we use to measure the success of our website and media campaigns.

Website: https://support.google.com/analytics/answer/6004245

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Google Sheets

Google Sheets is currently used for compiling the GSE applicant database, although there are plans to move to a different system in the future.

Website: https://privacy.google.com/intl/en-GB/index.html#

HETAS

HETAS is a not-for-profit organisation that approves biomass and solid fuel heating appliances, fuels and services, including the registration of competent installers and servicing businesses. We run HETAS accredited Short Courses for environmental service installation and installer registration.

Website: https://www.hetas.co.uk/

GDPR-specific HETAS information can be found here: https://www.hetas.co.uk/tag/gdpr/

HMRC - Her Majesty's Revenue and Customs

We are required by law to provide information to Her Majesty's Revenue and Customs with regards to payroll.

Website: https://www.gov.uk/government/organisations/hm-revenue-customs

ICO – Information Commissioner’s Office

The UK’s independent authority set up to uphold information rights in the public interest.

Website: https://ico.org.uk/

We have written this policy and set up all our data collection and use practices using ICO recommendations and in compliance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR).

MailChimp

These are our current email platform. More information on their use of your data can be found at: https://mailchimp.com/legal/privacy/

Matomo

Matomo (previously Piwik) is a privacy conscious web analytics platform.

Website: https://matomo.org/privacy/

Pay360 by Capita

Pay360 by Capita is one of the payment gateways we use for processing your payments to us.

Website: https://www.pay360.com/about-us/privacy-policy

Paypal

Paypal is one of the payment gateways we use for processing your payments to us.

Website: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

SAGEPay

SAGEPay is one of the payment gateways we use for processing your payments to us.

Website: https://www.sagepay.co.uk/policies/privacy-policy

Shopify

Shopify is an e-commerce solution that powers online shops and ordering systems. We outline when we use them in the “Who will it be shared with and why?” sections of this Privacy Notice.

While administering your order they collect and process some of the information you provide during your order. For a current list of this information, see Shopify’s privacy policy which can be found at the link below.

Website: https://www.shopify.com/legal/privacy

Smee & Ford

Smee & Ford is a legacy notification service provider who let us know when a legacy has been left for us.

Website: https://smeeandford.com/

Tango Group

Tango Group are a manufacturer of some of the products that we sell online and through our mail-order service, like our foldable e-bike. We may provide them with your information so they can send you your order directly.

Website: https://tangogroup.co.uk/

Triodos Bank

We sometimes provide your information to our bank, Triodos Bank for example when paying wages.

Website: https://www.triodos.co.uk/en/about-triodos/important-information/privacy-statement/

Worldpay

Worldpay is one of the payment gateways we use for processing your payments to us.

Website: https://www.worldpay.com/uk/privacy-policy

Resources:

Data Protection Act 1998:

https://www.legislation.gov.uk/ukpga/1998/29/contents

General Data Protection Regulation (GDPR):

http://data.consilium.europa.eu/doc/document/ST-5419-2016-INIT/en/pdf

Summary information can be found at the following websites:

https://www.eugdpr.org/eugdpr.org.html

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/